Storage Services

  • Customer: Bio-technology
  • Industry: Retail
  • Service: Infrastructure Services > Storage Management Services
  • Hardware: Hitachi AMS 200 and HP StorageWorks 1500

The Situation

Our client, a major company in bio-technology required a partner with a proven track record of success to manage their Hitachi and HP StorageWorks storage environment.

The Challenge

The Company was operating on a very lean IT staff with multi terabyte storage. Routine storage administration and narrow downtime windows were a challenge for the IT staff. The client was looking for a strategic partner to assess the storage, report utilization, improve performance and out-task the routine storage administration while reducing the operational costs.

The Response

i3’s Infrastructure practice team recommended a Storage assessment tool which would do complete storage profiling while working across heterogeneous storage. i3 recommended SLA based managed service model that would reduce the operational cost significantly.

The Solution

By partnering with i3, the client was able to reduce IT operational cost and lower overall TCO while improving on service delivery.